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This privacy policy describes the fair information practices that govern the collection, maintenance, use, and disclosure of personal information on the Touchstone Energy Sites Across America web site.
Collection Practices
Like most other web sites, Touchstone Energy Cooperative, Inc. (“Touchstone Energy” or “We”) maintains web logs that automatically record basic information about visitors. This information consists of: IP address, type of browser and operating, date and time of access, pages visited, and referring/exit pages. Touchstone Energy normally only uses web log information in aggregate form to enable us to make the web site more useful. We like to know which features are popular and how visitors locate the site. Web logs may be used to identify visitors who seek to damage the web site, use the web site in unauthorized ways, or interfere with operations. Information about users who try to engage in any unapproved activities may be shared with law enforcement agencies. We do not collect any personal information about a routine visitor unless that visitor provides it to us.
Cookies
On the Internet, a cookie is a piece of information that a web site transfers to a user's computer for record-keeping purposes. The Sites Across America web site does not currently use cookies. If we decide to use cookies, we will update this privacy policy accordingly.
E-mail and Web Forms
If you use the Sites Across America website to send us comments, ask for information, or subscribe to a publication or updates via email, or if you provide personal information through the web site in any other way, we will collect and may maintain the information that you provide. Your information may be shared among Touchstone Energy staff and others as necessary to respond to your request. Routine e-mail sent to us through this web site or otherwise is not necessarily secure against interception. If your communication contains personal information that you consider sensitive, you may not want to use e-mail.
Links
The Sites Across America web site contains links to other web sites, some of which are not owned or controlled by Touchstone Energy. This privacy policy only applies to this site. Please be aware that if you leave this site via a link, you should check the privacy policies posted on the sites you visit.
Uses and Disclosures
Touchstone Energy uses the Sites Across America web site to provide services and information to the public. Personal information submitted to us through the Sites Across America web site may be used from time to time by others hired by us to assist in carrying out financial, management, or other activities. We could be required to disclose this information in response to valid legal process, such as a search warrant, subpoena, or court order. We do not sell, rent, or otherwise share information about users of its site or recipients of our email updates.
Questions, Access, and Disputes
If you have any questions about this privacy policy, you may send an e-mail to kristine.jackson@nreca.org or send regular mail to: Kristine Jackson, 4301 Wilson Blvd. MDEV10-151, Arlington, VA 22203-1860. If she is unable to resolve your problem, you may file an appeal with Touchstone Energy’s counsel or her designee by sending e-mail to tracey.steiner@nreca.org or sending regular mail to: Tracey Steiner, 4301 Wilson Blvd. (EP11-253), Arlington, VA 22203.
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